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RDP Web Support Ticket System

 

  1. Check the new Help Website for Solution
  2. Login using your RDP support e-mail address and password.
    1. Call 970-845-7108 for new accounts for login problems
  3.  Technical Support Requests, which are issues related to the RDP software application and supported third party interfaces are fielded first.
  4. Professional Service requests are fielded as resources are available and may incur additional service fees.  These are designated, but not limited to: training, system configuration, consultation, custom reports, server restoration, and data restoration.
 

 


 

After a ticket is submitted, an e-mail is sent with a possible solution or an opportunity to schedule a support session.
 

If you are having trouble with the ticketing system or need to open a new account,
please call us at 970-845-7108.