Checklist for Internet Reservation Module
Thank you for purchasing RDP's Internet Reservation Module (IRM) This document serves as an outline for organizing the installation of the IRM. Please complete the following table as you progress through the IRM installation process. Follow the links within the table for additional information regarding a specific step. For more information, please contact RDP Sales at (970) 845-1140. Also please see New Customer Installation Checklist.
Thank you for purchasing RDP's Internet Reservation Module (IRM) This document serves as an outline for organizing the installation of the IRM. Please complete the following table as you progress through the IRM installation process. Follow the links within the table for additional information regarding a specific step. Or, for more information, please contact RDP Sales at (970) 845-1140.
For additional information on any of the steps listed below, please contact RDP Sales at (970) 845-1140.
Microsoft Expression Web
The IRM has many user controlled HTML
screens. For example, you can input your deposit policies, cancellation
rules, detailed descriptions of each room type, etc. While there are many
products that can create HTML screens, RDP Support has been trained in Microsoft
Expression Web. With Expression Web, you can add pictures, colors,
maps, different fonts, etc. to make your Internet Reservation site look
The RDP system was originally installed in 1982. Over the last 20 years the methods used to calculate rates have continued to improve. The current method is to use "RN - Enhanced Rates and Packages", which contains all the capabilities of previous rate calculation methods and many additional features. The IRM requires the installation of the "RN - Enhanced Rates and Packages" module. To determine if you have this module, follow these steps:
IRM can process a credit card deposit from the guest during the reservation
process if the Credit Card module is installed. This is the preferred
solution for all customers who wish to require an advance deposit with the
IRM. To determine if you have the Credit Card module, follow the steps
above to view the installed modules on your system. Look for the "RQ
- CCard Int." module.
Pervasive.SQL Version 9.5 or higher
The IRM stores all reservations made on the data server, using the same database as the main RDP system, Pervasive.SQL. The IRM requires that the data server uses Pervasive Version 9.5 or higher. See Pervasive Software Overview.
Prior to installing the Internet Reservation Module, please verify:
Adding Links From Your Marketing Website to the IRM
Once the IRM is installed, configured, and
tested, hyperlinks need to be added from your marketing website to the IRM.
These links enable guests, travel agents, groups,
wholesalers, and owners to easily make reservations and access other
IRM functions. The links can have any text such as "make a
reservation now" and should appear in multiple locations on the marketing
website. Use buttons, text, graphics, etc., to enhance the links.
The Internet Reservation Module may be configured to accept on-line credit card payments. For properties choosing to activate this feature, RDP suggests a "Security Certificate". Security certificates insure that passwords and credit card information are encrypted and secure over the Internet connection. A Security Certificate must be purchased annually from a Certificate Authority. The IRM uses SSL (Secure Socket Layer) for encrypting data on the IRM Bridge Server. There are a number of companies that provide the certificate, including:
For more details, please see IRM Security - SSL Certificate
RDP suggests purchasing a three-day onsite installation/training when the IRM is purchased. Please call RDP Sales at 970-845-7108 to arrange for installation and training.
IRM Troubleshooting Links