There are many credit card processors that can be
used to verify and process credit card payments. RDP
software utilizes a product called Protobase by Elavon.
This software communicates with a wide variety of card processors.
It is always a good idea to comparison shop various credit card processors.
You may wish to call RDP's credit card processing partner, SaleSynergy.
The contact is: Camille Fowler 970-926-2660 or
RDP Products and PCI Compliance
RDPWin 2.90 and higher have the ability to communicate with the new version
of Protobase using TCP/IP. This can be configured and implemented
currently as a step towards PCI compliance. As in the above note, RDP-DOS
will be turned off once TCP/IP is implemented. RDPWin must be used for all
reservation, front desk, group, owner and credit card functions.
In order to use the TCP/IP connection to Protobase, IRM.Net must be in place. The classic IRM will no longer function after Protobase is updated. Please call the RDP Sales Department to schedule an upgrade. There are some configuration steps needed to make IRM.Net look good with your marketing site. This can be done immediately since IRM.Net will work with both the old and new Protobase.
The current Video Check-out module only works with the non-TCP/IP version of Protobase. Once TCP/IP is implemented, this interface must be turned off. RDP will be rewriting this interface in the near future.
As noted above, RDP-DOS will essentially be turned off when Protobase TCP/IP is implemented. This includes all reservation, front desk, group, owner and credit card functions. All interfaces (phone, maid, POS, Environment, etc.) will keep functioning.