Thank you for choosing Resort Data Processing. This document serves as
an outline for organizing the installation of the system. Follow the
links within the table for additional information regarding a specific step.
Please print this document and complete the steps below.
| RDP Implementation and Training Checklist
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Completion Date |
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Work with RDP to determine if you need to purchase any additional hardware. |
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Determine what credit card processing option is best for your property, and
purchase credit card scanners and receipt printers if needed. Contact Rita
Gale at Resort Data Processing at Ritag@Resortdata.com or
970-845-1143. It can take 15-20 business days to process credit
card processing changes so it is important to start this process as soon as
possible.
See: RDP Credit card options: |
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Your IT Technician installs Windows Operating System and configures your
network per RDP specifications. |
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Purchase and install the current version
of Pervasive.SQL Database. Contact Rita Gale at RDP at
Ritag@Resortdata.com or 970-845-1143.
See Overview of Pervasive
Database |
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Purchase latest edition of
Crystal Reports Designer (a
separate software program from the RDP Crystal Reports Module). This
software is necessary in order to make changes to standard reports. |
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RDP connects to your network via
the Internet and confirms hardware requirements. |
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Prior to entering data into the RDP system,
please review
Critical Factors to
Consider When Configuring Room Types and Room Numbers. |
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Download & complete
Installation
Document in Adobe format
or
Installation Document in Word Format.
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RDP delivers ‘empty’ system via the Internet through Webex, Terminal Services,
or Citrix to your server. |
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If you have purchased data uploads, please see Guest History Upload.
Travel Agent Upload, and
Owner Upload. |
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RDP remotely trains your staff on
how to enter the critical system data from Installation Document. |
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Your staff begins entering critical system data
immediately into live RDP system on your network. |
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Review and establish plan for
RDP
Interfaces such as credit card, phone, point-of-sale, etc. |
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Once hardware is verified and critical
system data entered, onsite training dates are established with a signed
travel document. |
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Your staff enters all future reservations and other critical system data prior
to RDP arrival for onsite installation. It is mandatory to enter this data
ahead of time. RDP installers will train your staff extensively on this
process, but they DO NOT
perform data entry. See Reservations
Overview. |
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If you have purchased the Internet
Reservations Module, please review
IRM
Installation Checklist. |
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Establish a plan for
internally designing the Internet Reservation Module's ‘look and feel’ or
hiring an outside designer to help assist with the design. RDP does not
provide website design services.
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