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Stat 4 Processing Credit Cards in the IRM
Banner and Background image must exist in \bg\ folder

Added 7/19/2002
Article ID#:  KI0029

Under certain conditions, the following error may be encountered when processing a credit card transaction in RDP's Internet Reservation Module (IRM).

Date & Time 6/26/2002 5:35:55 PM
Page CCard2.asp
Protobase/CCard Error  
Error Message Processing Card: Process Status: Starting Credit Card Interface
Protobase File Name 01680763.rdp
  1. Access the IRM Monitor.
  2. In the "Appearance" section, make sure the Background Image for the Banner is stored in Inetpub/wwwroot/Irm/Bg folder.
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