Authorizations on Debit Cards
Article ID#: KWin0166
Added: 04/25/11 - MC/DM
Recent rule changes due to PCI Compliance has affected the way
debit/credit card authorization are handled.
If a credit/debit card is not authorized for enough money at check-in,
an additional authorization is needed when the final payment is taken.
This causes double hold on the card, which can be especially
problematic for debit cards.
For example: A credit card is authorized for $200 at check-in. The final bill comes to $250 at check-out. An additional $50 needs to be authorized and approved.
On a debit card, the cardholder will see the original $200, plus an
additional $50, plus the $250 final payment. The $200 and $50
authorizations can take anywhere between 3 - 10 days for the hold to be
released. This is based on the cardholders bank.
Note: RDP and Elavon have NO control over how the authorizations
are handled. This is controlled by cardholder's bank.
Authorization Options for Debit Cards
Authorize the debit card for $1 a few days prior to arrival to be
sure the card is valid. RDP only uses prior authorizations if the amount
is greater than $1. The debit card can be authorized for the initial $1,
but the system will treat the payment as a final sale, rather than a
Encourage guests to provide a credit card at check-in, instead of a debit card
for authorizations. Final payment can be still collected on the debit