Minimum Night Stay - Troubleshooting & Locations

Index
Article ID#: KWin0158
Added: 03/08/11 - MC

There are several locations for minimum night stay settings that control the different RDP products such as RDPWin, RDP DOS, IRM.Net and IRM Classic. If troubleshooting a minimum night stay issues, follow the hierarchy listed below for the order in which the different products use minimum night stays.

RDPWin

1. Room Master --> Room Detail Tab --> Min Nights (if Res Configuration --> Availability tab --> Use Min Nights from Room switch 414-63 is checked).
2. Reservations --> Configuration --> Minimum Nights by Room Type, if switch 415-11 Use Min Nights by Room Type is set to Yes.
3. Reservations --> Configuration --> New Res tab --> Minimum Nights for room type ALL, if switch 415-11 is set to Yes and there was no minimum nights by room type.  Note: if switch 419-18 Use Highest Minimum Nights is set to Yes, all 3 above are checked and the highest is used. If it's set to No, it uses the first one of the above 3 that it finds.
4. Rate Plan --> Minimum Nights.

***RDPWin no longer uses the min nights in the C2 table or the QZ table***

IRM.Net

1. Room Master --> Room Detail tab --> IRM Min Nights (if Res Configuration --> Availability tab --> Use Min Nights from Room 414-63 is checked).
2. Reservations --> Configuration --> New Res tab --> Minimum Nights by Room Type, if switch 415-11 Use Min Nights by Room Type is set to Yes.
3. C2 Table - Minimum Stay for IRM.
4. Reservations --> Configuration --> New Res tab --> Minimum Nights for room type ALL, if switch 415-11 is to Yes and there was no minimum nights by room type. Note: if switch 419-18 Use the Highest Minimum Nights is set to Yes, all 4 above are checked and the highest is used. If it is set to No, it uses the first one of the 4 above that it finds.
5. Rate Plan --> Minimum Nights.

IRM Classic 

1. QZ table.
2. C2 table - Minimum Stay for IRM.
3. If set to preassign, Room Master --> IRM Minimum Nights.
4. Rate Plan --> Minimum Nights.

RDP DOS

1. QZ table.
2. C2 table - Minimum Stay for IRM.
3. Rate Plan --> Minimum Nights.