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RDPWin KB Booking Engine - IRM.Net RDPWin4 & PCI Compliance Search
Added: 05/07/10

RDPWin Version 3
Pre-Installation Checklist for Customers

1 Enter a support ticket to schedule an upgrade
2 Review RDPWin 3 requirements
3 Review User Logon Changes
4 Verify the Microsoft .Net framework is 3.5 SP1 is installed
5 Log on to the RDP data server using the administrator password
6 Back up all RDP data.  Once upgraded to Version 3 a property can never return to RDPWin2.
7 Download RDPWin, IRM.Net, CRMWeb, RDP-DOS and RDPWin Crystal Viewer to the Data Server
8 Update RDP-DOS
9 Disable DEP on all Window's 7 and Vista workstations.

Enter a Support Ticket to Schedule an Upgrade

Contact RDP Support by entering a support ticket and request date and time when RDPWin3 can be updated.  Keep in mind that users must be locked out of RDPWin for an extended period of time, so a low-traffic day, date, and time should be selected.

Review RDPWin 3 Requirements

  • Verify Hardware Requirements.
  • Verify Pervasive is Version 11 or higher. 
  • Verify Protobase version is 6.01 or higher.  Click here for more Protobase information.
  • Customers using the Internet Reservation Module must install the IRM.Net. Classic IRM cannot be used with RDPWin3.
  • An SSL Certificate is required to take deposits using the IRM.Net as well as using the IRM.Net for owners, groups and travel agents.
  • Customers using RDPSerial must switch to RDPActuator.  Contact RDP Support by entering a support ticket to complete this process.
  • Customers using RDPGDS must switch to one of the approved GDS 2-way interfaces.
  • Credit Card Encryption is required.  Contact RDP Support by entering a support ticket to complete this process.
  • .Net Framework 3.5 SP1 must be installed on all workstations/servers.
  • Crystal Reports Version 10 or higher.
  • Unique user per session of RDPWin - No more "Front" for all front desk clerks.

User Logon Changes

  • Once upgraded to RDPWin Version 3, all Login Names and Passwords are stored in RDPWin.  RDP-DOS is no longer used for passwords.
  • Review User Login Changes/Rules - User Login Changes in RDPWin Version 3

Verify Microsoft .Net Framework 3.5 SP1

RDPWin Version 3 requires that Microsoft .Net framework version 3.5 with service pack 1 be installed on all workstations and servers running RDPWin.  If a workstation is not used for RDPWin, it is not necessary to install .Net framework.

To verify the .Net framework version on Windows XP, complete the following:

  1. Select Add or Remove Programs from your desktop's Start ->Settings ->Control Panel submenu.
  2. Scroll down the list of installed programs and verify that Microsoft .Net Framework 3.5 w/ SP1 or higher is installed.
  3. For more information about .Net or to download the latest version, see:  http://www.microsoft.com/net/.

To verify that .Net Framework 3.5 is installed on a Windows Server 2008, go to Control Panel -> Programs and Features. Verify .Net Framework 3.5 exists. Do not remove Microsoft .Net 1.1 if it exists. If .Net Framework is not installed, complete the following steps:

  1. Go to the Control Panel, select Administrative Tools
  2. Select Server Manager
  3. Right Click Features and select Add a Feature
  4. Check the .Net Framework 3.5.1 Features box
  5. Click Next and click Install

Note:  If Microsoft .Net 3.5 SP1 framework is not installed on the computers, the install program will download it from the Internet.  This happens automatically, and only the first time, as long as there is an Internet connect for the computer on which the installation is taking place.  If there is no Internet connection, the framework can be downloaded and installed manually.  Download the Microsoft 3.5 SP1 framework

Administrator Password

Back-up of RDP Data Directories

It is critical to have a back-up of the RDP directories.   RDPWin makes changes to the RDP data during the conversion.
  1. Log into the RDP Data Server
  2. Exit all users from the system.  All users should remain logged out of RDP until the upgrade to RDPWin Version 2 is complete
  3. Copy the C:\RDPNT\RDP directory to c:\Temp

Download Version 3 Updates

 Disable DEP

  • See KWin0060 for steps to disable the Data Execution Protection (DEP).

Pervasive Version

Verify or update to Pervasive Version 11 or higher.  See How to verify your version of Pervasive for details.

See also:  Pervasive Software Overview and Upgrade Prices (or call RDP Sales)

Important Version 3 Documents

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