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Added 03/05/10 RS/SS
Article ID#: KWin0120

Error 2738. 
Could not access VPScript run time for custom action.
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Issue:  Error 2738.  Could not access VPScript run time for custom action.  This error message indicates that the VBScript engine is not currently registered on the machine where the install/uninstall is taking place.

Solution:  Try these steps in elevated mode:

  1. Run Command Prompt as administrator
    1. Select Accessories from Start Menu -> All Programs .
    2. Right-click on Command Prompt and select Run as administrator.
  2. If you are using 32-bit version of Windows, type cd %windir%\system32 into the Command Prompt and hit Enter.
  3. Type regsvr32 vbscript.dll into the Command Prompt and hit Enter.
  4. Type regsvr32 jscript.dll into the Command Prompt and hit Enter.

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