Article ID: KWin0115
Added: 02/25/08 SS
Rate Plan Patterns
Not Saving Correctly
Issue: Rate plan pattern does not display the rate plans after
the pattern has been saved (screen shot below):
Solution: Delete the rplanset.dat file
- Log into RDPWin -> System -> File Utilities -> Query
- Run the following statement
- Select * from Rplanset
- In this query it shows the Rate Plan Set was saved with
no rate plans are assigned.
- Go into the RDPXX directory.
- Find the file rplanset.dat - delete this file.
- Recreate the Rate Plan Pattern and save.