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Article ID: KWin0099
Added:  02/09/09

Pervasive Error When Using CRM
System is Temporarily Unavailable

Issue:  If a customer is getting the following error about pervasive in their CRM version 2.054:

The system is temporarily unavailable, please try again later.  CRMWebSvc-IsUtilityRunning:  could not load file or assembly 'Pervasive.Data.SqlClient, Version=2.10.1.4, Culture-neutral, PublicKeyToken=c84cd5c63851e072' or one of its dependencies.  The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

Solution

The pervasive DLL did not get updated correctly on the web server. 

  1. Delete the bin folder under both /inetpub/wwwroot/CRM & inetpub/wwwroot/RDPWinCentralSvc.
  2. Run the CRMWeb install again, choosing the repair option.
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