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Article ID: KWin0092
Added:  7/09/2009 SS/ML

Protobase Error
Process: Unable to Connect - Socket

Issue:  Process: Unable to Connect - Socket

Solution:  Protobase port needs to be added as an exception to the Windows Firewall.

  1.  On the Protobase bridge, go to Control Panel.
  2. Access the Windows Firewall.
  3.  Click the Exceptions Tab.
  4.  Add Port…
  5.  Name: Protobase / Port: 10000 (or whatever port is used)
  6.  Make sure TCP is checked
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