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Article ID: KWin0087
Added:  4/2/2009 SS/KW

RDPWin Install and Uninstall Errors

Issue:  When you receive errors such as "The feature you are trying to use is on a network resource that is unavailable; Error 1706.  No valid source could be found for product RDPWin Client.  The Windows Installer cannot continue".

Solution

This issue arises because RDPWin can’t find the MSI file to do the uninstall.  If you can’t find the MSI file to uninstall, you will have to follow the next link to download and install the “Windows Installer Cleanup Utility”. 

The executable file is named msicuu2.exe.

This link will give you an overview of the problem, and direct you to a link where you can download the exe.

http://support.microsoft.com/kb/290301

Once this file is installed, follow these steps:

  1. In windows, click the Start to see the following icon:
  2. Open this program and remove the RDPWin client or RDPWin server that is having the issue:
  3. Select the program, and click Remove.
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