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Release Authorizations

Article ID#: KWin0055
- 05/28/08 - SS

There are some processors that only allow voice release of authorizations.  When a customer tries to release an authorization through RDPWin in these cases, the processor responds to the request with Error 59 as shown here:

This error is generated by the processor and not RDPWin.  In these cases, the customer must call the processor and request the authorization to be released.

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