RDPWin Fields Appear Cut Off - RDPWin Screen Minimum
Resolution: 1024 x 768 at 96 DPI
Article ID: KWin0038
The amount of information that can be displayed on any given
RDPWin screen, text clarity and size, is determined by the native screen resolution, DPI setting, Window size
and operating system. Each of these factors can be different for every
workstation, which can result in an inconsistent presentation of
information. Prior to purchase of new
flat screen monitors, it is critical to decide how much information you want to
display on the screen, and the text size of that information.
As the native screen resolution of a laptop or flat screen
monitor increases, the amount of data that can be displayed is increased and the
text size is decreased. At very high native resolutions, such as 1900 x
1400, there will be a great deal of information displayed on the screen, however
it may be so small as to be unreadable by many people. Unfortunately, if
the native resolution of the flat screen is high, there is no way to configure
it to show less information with larger text, without creating a "fuzzy
screen". As a result, it is critical to purchase
laptop computers or flat screen monitors with the correct native resolution
based on your preferred text size.
RDP requires a minimum screen resolution of 1024 x 768.
For very clear, reasonable size text, we suggest purchasing laptops or flat
screens with a native resolution no higher than 1024 x 768. Higher native
resolution flat screen monitors can be purchased, but will show more information
using smaller text. The relationship between these factors is explained below.
||1024 x 768
||RDPWin requires a minimum screen resolution of
1024 x 768. At this resolution all critical system data is displayed
without the user having to scroll the screen. If the resolution is
increased beyond 1024 x 768, more data can be displayed on any given
screen, but will appear progressively smaller as the resolution is
increased. See Issues
with High Screen Resolution below.
||4 x 3
|Monitors have traditionally had an aspect
ratio of 4:3. For example, 1024/768 reduces to 4/3. RDPWin
will look best on monitors with the Standard Aspect Ratio of 4:3,
running at a resolution of 1024 x 768 at 96DPI. Widescreen aspect
ratio (14:9) can be used, however RDPWin will appear
|DPI (Dots per
||Windows XP -
96 DPI Only
||Microsoft Windows standard is 96 dots per inch
(DPI), and 96 DPI is the only supported DPI by
RDPWin when using Windows XP. If a DPI higher than 96 is
used, the data will not "fit" properly in the fields. For an example,
see High DPI
and Windows XP not Supported.
Note: DPI settings greater than 96 will be allowed
with Windows Vista. See Using
higher DPI settings with Windows Vista.
||Use Full Screen
||When using a resolution of 1024 x 768 with
96DPI, RDPWin should be in "full screen" mode, not a
"smaller window". See "Full
Screen Sample" below.
||Windows XP Now
Vista In the Future
|RDPWin currently only supports Windows XP
Professional. We will be releasing Vista Support soon. See
"RDP plans for Microsoft Vista". With Windows XP, you must
use 96 DPI, and only 96 DPI, or the screens will not format
correctly. Resolutions higher than 96 DPI will be supported with
RDPWin Fields Appear Cut off - High DPI and Windows XP
Microsoft Windows standard is 96 dots per inch (DPI), and 96 DPI
is the only supported DPI by RDPWin when using Windows XP. If a DPI higher
than 96 is used in RDPWin with Windows XP, data will not "fit"
properly in the fields. The example below is using Windows XP at a screen
resolution of 1280 x 1024 and a 120 DPI. Notice how the data in the fields
at the bottom doesn't fit correctly. This problem is accentuated as the
DPI increases in Windows XP. This problem has been solved by Microsoft
with Windows Vista. See: Using higher
DPI settings with Windows Vista.
Screen with RDPWin
|The example below is with a screen resolution of 1024 x 768 with the
standard 96 DPI setting, with a "full screen" window.
Notice how 4 weeks of data is displayed on the tape chart without
scrolling. RDP suggests always
using RDPWin in a full screen when at 1024 x 768 at 96 DPI.
Using Higher DPI Settings with
Windows Vista or Windows 7
RDPWin, and other Windows products, do not display correctly
with Windows XP at a DPI higher than 96, as demonstrated above. Many
laptop computers and flat screen monitors now come with a very high native
resolution, such as 1440 x 900 or higher. As the resolution increases,
RDPWin can show more data per screen, but the data is very small.
increase the size of the data displayed in RDPWIN when using Microsoft Vista the
following options are available. RDP suggests trying both to see which
creates the best image for your workstations:
With both XP and Vista, you can decrease the screen
resolution to 1024 x 768, and leave the DPI at 96. However, this will
produce a "fuzzy" screen on laptops and flat screen monitors,
since they are designed to "look best" at their high, native
If using Vista, you can leave the screen resolution at the
"native, high resolution", such as 1440 x 900, and then adjust the
DPI higher, such as 120DPI or more. This will make the text larger,
but may still leave a "fuzzy" image. The
best way to have larger text that is clear is to purchase flat screen
monitors at a native resolution of 1024 x 768, no higher.
If you do elect to use a higher DPI setting in Windows Vista, make
sure the data "fits" in the fields correctly you must always
uncheck the Vista option for "use Windows XP style DPI
scaling" when changing the DPI in Vista. This setting is found in
the "custom DPI setting" in Vista as seen below. Also see
"RDP Plans for Microsoft Vista Support".
For more information on Custom DPI scaling in Vista, see the
following Microsoft Article: