Support Home New Sales Website Old Sales Website Contact Us
RDP Support  


RDPWin KB Booking Engine - IRM.Net RDPWin4 & PCI Compliance Search

Email Error - The directory name is invalid

Article ID: KWin-0031   10/24/06

Problem Overview

When creating a PDF document to attach to an email, RDPWin saves the PDF temporarily in the \RDP\TEMP\ folder.  If this folder does not exist, RDPWin will attempt to create it.  However, if security settings do not allow this, OR a file already exists with the name 'TEMP': 

The following error boxes appear:

Problem Solution

To correct this problem:

1) Verify that the following folder exists:  \RDP\TEMP\

2) Verify that everyone has full access (read/write capabilities) to this folder

3) If this folder does not exist, verify that a file named 'TEMP' does NOT exist

4) If a file named 'TEMP' does exist, delete this file and create a 'TEMP' folder

Support Home  RDPWin4 & PCI Compliance Enhancement Requests Open A Web Support Ticket
Training New Sales Website Old Sales Website Contact Us

 Facebook     Twitter      LinkedIn   TODF