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Folio printing or previewing slowly in RDPWin

Added 1/31/2006 - Article ID#: KWin0015

Overview

Some properties are experiencing a delay problem with printing or previewing folios.  It can take several minutes for the folio to appear in preview to screen or to print.  The links to the sub-reports in the Crystal folio report were incorrect, which caused the folio report to read every transaction in the HExpense.dat file twice.  

Solution - If using Standard RDPWin Folio Report

The standard folio report shipped with RDPWin has been changed to run much faster.  If you update to the current version of RDPWin (see "RDPWin Update Page"), and you use the standard RDPWin folio, it will run much faster.  

Solution 2 - If using Custom RDPWin Folio Report

If you are using a custom folio report instead of the RDPWin standard folio report you can increase the speed of your custom folio report as follows:
  1. Open the report with Crystal Designer.
  2. Click on the sub-report in the PageHeaderA section.
  3. From the main menu, select Subreport Links from the Edit menu.
  4. In the upper right hand box of the Subreport Links form, remove HReserve.MasterFile by highlighting it and clicking the < button.
  5. Highlight HReserve.ResNum in the upper right box.
  6. In the lower right drop-down, change HExpense.ResNum to HReserve.ResNum.
  7. Click OK.
  8. Double-click the sub-report "FolioTransactions.rpt - 01" in the PageHeaderA section to open the sub-report.
  9. Choose Select Expert from the Report menu.
  10. If there is a tab labeled HExpense.MasterNum and it reads "is equal to {?Pm-HReserve.ResNum}", select the tab and click Delete to remove it.
  11. Click OK.
  12. Click the Design Tab.
  13. Click (just once) on the sub-report in the Detail section.
  14. Select Subreport Links from the Edit menu.
  15. In the upper right hand box, remove HReserve.MasterFile by highlighting it and clicking the < button.
  16. Highlight HReserve.ResNum in the upper right hand box.
  17. In the lower right drop-down, change HExpense.Bucket to HReserve.ResNum.
  18. Click OK.
  19. Double-click the sub-report "FolioTransactions.rpt" in the Detail section to open the sub-report.
  20. Choose Select Expert from the Report menu.
  21. If there is a tab labeled HExpense.MasterNum and it reads "is equal to {?Pm-HReserve.ResNum}", select the tab and click Delete to remove it.
  22. If there is a tab labeled HExpense.MasterFile and it reads "is equal to {?Pm-HReserve.MasterFile}", select the tab and click Delete to remove it.
  23. Click OK.
  24. Click the Design Tab.
  25. Save the report.
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