Credit Card Receipts Not Printing from RDPWin
Article ID#: KIN0066
Credit card receipts do not print from RDPWin. Certain printers/computers do
not respond to the request to print the receipt.
Configure RDPWin to use the Crystal Report credit card receipt. If other
crystal reports print, the Crystal credit card receipt will print as well. To
enable this receipt:
- In RDPWin, go to the System menu --> Configuration.
- Select Protobase or VRP, depending upon which credit card interface is
- Check the Use the Following Crystal Report for Receipts box.
- Click the Browse button and select the CreditCardReceipt from the
Reports10\FrontDesk folder. Note: A custom receipt can be created using this standard report. If customizing, make
sure to save this report with a different name, so the RDPWin update does not override the changes.