Error Received When Starting
Call Accounting or Phone Actuator After Replacement
Article ID#: KIN0045
Added: 06/02/08 - SS/JK
Customer receives error message "Must Define Interface Module(s) for this
Station in RDP094 - Field #17" when trying to start call accounting or phone
actuator. This occurs when the interface computer has been replaced.
Complete the following steps:
- Access RDP-DOS.
- Navigate to 98 System Manager Functions | 094 Update File Paths.
- Enter 17 at the Field Number prompt.
- Enter the appropriate code based on the interface:
- Call Accounting: R7
- Phone Actuator: RG
- Maid Phone: RK
- Voicemail: RM
- When entering multiple modules, enter the codes without spaces.
See example below: