Support Home Sales Website Technology Contact Us
RDP Support  


RDPWin KB Booking Engine - IRM.Net RDPWin4 & PCI Compliance Search

IRM.Net Installation Rolls Back and Does Not Install

Index
Article ID#: KINet0048
Added: 1/6/12

Issue

During the IRM.Net installation, the install program rolls back and does not install. 

The Event Viewer located under Start --> Control Panel --> Administrative Tools will read:
Windows Installer installed the product. Product Name: IRM.Net. Product Version: 2.095.13. Product Language: 1033. Manufacturer: Resort Data Processing. Installation success or error status: 1603.

Solution

Manually add the application in IIS (Internet Information Services).

  1. Open Internet Information Services from Start --> Control Panel --> Administrative Tools.

  2. Expand the computer name --> expand Web Sites.

  3. Right click on Default Web Site and click Add Application. Note: Only Administrators can add applications.

  4. In the Alias field, enter IRMNet.

  5. In the Physical Path field, enter C:\INETPUB\WWWROOT\IRMNet.  Note: It may be required to create the IRMNet folder.

  6. Click OK.

  7. Repeat for RDPWinCentralSvc and Synxis, if needed.

 
Support Home  RDPWin4 & PCI Compliance Enhancement Requests Open A Web Support Ticket
Training New Sales Website Old Sales Website Contact Us

 Facebook     Twitter      LinkedIn   TODF