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Added 11/03/10
Article ID:  KINet0037 MC

Unable to Change IRM.Net from Maintenance Mode
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Issue: Unable to change IRM.Net from Unavailable (Maintenance Mode) to IRM.Net Available or vice versa from RDPWin -> IRM.Net menu -> Configuration -> Misc tab.

Access to the path 'c:\inetpub\wwwroot\irmnet\app_offline.htm' is denied.

This issue is caused by the App_Offline.htm or App_OfflineX.htm file having read only attributes.


Solution:  Change the attributes on the the App_Offline.htm or App_OfflineX.htm file to remove the Read Only.

  1. On the IRM server, navigate to c:\inetpub\wwwwroot\irmnet.
  2. Right click on the App_Offline.htm or App_OfflineX.htm file.
  3. Remove the check from the Read Only box.
  4. Click OK.
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