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Added 6/15/09 TC
Article ID#: KINet0017

Parser Error: Unknown server tag 'ig:webdatamenu'
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Starting with Version 2.092.07, the following error may be displayed when viewing the owners pages from the IRM server after upgrading IRM.net. 

Parser Error

Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify the source file appropriately.

Parser Error Message: Unknown server tag 'ig:webdatamenu'.

Source Error:
 
Line 5: <asp:ScriptManager ID="ScriptManager1" runat="server">
Line 6: <asp:/ScriptManager>
Line 7: <ig:webdatamenu ID="WebDataMenu1" runat="server" Width="100%" EnableTheming="False" >


Source File: /IRMNet/Owner/OwnerMainMenu2.ascx     Line: 7

Version Information: Microsoft .NET Framework Version:2.0.50727.1434; ASP.NET Version:2.0.50727.1434

This only occurs when the customer's web.config file has been modified and consequently is not replaced by the IRMnet update.

Using Note Pad, open the web.config file located in the directory c:\inetpub\wwwroot\irmnet.   Confirm it is writable.

Locate the following lines of code:

<pages enableSessionState="true">
    <
controls>

        <
add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
       
        ... There may be more <add
tagPrefix= lines here ...
   
     </
controls>
</
pages>

Add the following lines BEFORE the  </controls> line. If any of these lines already exists, DO NOT add it again:

<add tagPrefix="iglist" namespace="Infragistics.Web.UI.ListControls" assembly="Infragistics2.Web.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="igds" namespace="Infragistics.Web.UI.DataSourceControls" assembly="Infragistics2.Web.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="ig" namespace="Infragistics.Web.UI.NavigationControls" assembly="Infragistics2.Web.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="iglayout" namespace="Infragistics.Web.UI.LayoutControls" assembly="Infragistics2.Web.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />

Once you have complete the above steps save the file and then run IRM.net.

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