Status 1021 from Workgroup engine on Windows XP with NTFS if logged on as user other than Administrator

Added 8/08/2003 - Article ID#: K000174

When using the RDP System on a local workstation running Windows 2000 or XP it is essential to logon as a user who is a member of the Administrators group for the local workstation and that the workstation be a member of the same domain as the RDP Data server.  If not a variety of errors may occur: 

• Status 1021 from Workstation/Workgroup engine on Windows XP with NTFS if logged on as user other than Administrator.

• System may beep when logging onto local workstation

• PVSW.LOG may show message: The file LAST_SEG.LOG cannot be opened in the log segment directory

• PVSW.LOG may not be updated

• Status 1021: The MicroKernel Failed to Initialize

Problem Environment

• Pervasive.SQL 2000i WS
• Service Pack 4
• Pervasive.SQL 2000i WG
• Service Pack 4
• Microsoft Windows XP
• Microsoft NTFS Volume

Cause of this problem

Solution:   

You may have to un-install and re-install Pervasive if the problem still occurs.

Links Related to Remote Access with Citrix or Terminal Server

• Using RDPWin Remotely with Citrix or Terminal Server
• Pervasive Work Group Engine Required, Run as Service on Citrix/Terminal Server
• Performance Depends on How many Citrix or Terminal Servers
• Hardware Overview
• Remote Printing with RDP-DOS using Citrix or Terminal Server
• Credit Card Receipt Printing with Citrix or Terminal Server

Note: There are special steps required to install Pervasive on Citrix or Terminal Server.  See Pervasive Work Group Engine Required, Run as Service on Citrix/Terminal Server.  The work group engine can be purchased from RDP by calling RDP Sales.

Warning:  64-bit workstations are not supported for call accounting, phone actuator, maid phone, voicemail, and point sale interface computers. These programs still require the use of 16-bit MS DOS program, which is not supported on 64-bit machines. 32-bit operating systems are supported for interfaces.