| Solution: |
Use the following steps for charging a
no-show reservation.
- Create a non-rental room (N/R) in the
RDP system called NOSHOW.
- Create a transaction code using option
182 on the System Manager menu that credits the correct "No-Show
Revenue" general ledger account number.
- Change the room number on the no-show
reservation to the room created in step #1 above.
- Check the guest in.
- Post a no-show charge for the
appropriate amount.
- Take a payment on the guest's credit
card.
- Check the guest out.
- Note: The guest MUST be
checked-in or else the no-show revenue will never be realized as a
pre-posted transaction.
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