Transaction Error: No Text Found in Help File
Article ID#: K000072
When posting a transaction, the following "No Text
Found in Help File (100b00009)" error may appear:
Cause and Verification
This is an indication that the components of the transaction
code are corrupt. To verify, Menu 98-Option 182-3 to Change
transaction. In this example, access the B265 code. In the component
section, note the component number "0c". Components are
typically numbered 01, 02, 03, etc. If alpha characters are present, this
is an indication of corruption.
Using 182-4, delete the entire
transaction code, then re-add the code with 182-2. Deleting records in the
PK table, then modifying/adding the components using 182-3 can be used to
limited extent, and is not always successful. In the case of serious data
corruption/data loss, a full restore would be recommended.