Basic Error 75 Printing to a Windows Shared Printer

Added 08/28/02
Article ID#: K000065

Problem

The error message below occurs when the user tries to print to a network printer.  The problem is due to the file "wp000xxx.tmp" being in read only mode on the C:\ root directory on the computer from which the user is trying to print.  (xxx portion of the file name represents the station number in RDP which can be found in the top, right corner of the RDP screen.)  The "wp000xxx.tmp" file attributes will be read-only.  

Solution

Remove the Read-only attribute on the "wp000xxx.tmp" file and delete the file from the C:\ root directory on the computer from which you are trying to print.  If you cannot remove the file attributes or delete the file, reboot the workstation.