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Basic Error 62 Line: 1000 Module: Menu

Added 05/07/02
Article ID#: K000044

Problem

  1. <Enter> at the Resorts Screen
  2. Enter RDP Login Name and Password
  3. ** Basic Error 62** Line: 1000 Module: Menu

Solution

  1. Open a command prompt.  From a Win95/98 workstation go to Start | Programs | MS Dos Prompt.  From a Win2000 workstation go to Start | Programs | Accessories | Command Prompt.
  2. Go the network drive where RDP is installed.  I.E. if RDP is on the F drive type F: <enter>, then CD \RDP <enter>.
  3. Type " TYPE RDPREV.TXT ".  Do not include the "". The file should look like:
  4. If it doesn't then delete the file with the following command:

    DEL RDPREV.TXT

    Note:  This is a non-critical RDP file that will be replaced during your next update.  However, this file may have become corrupted because of a virus. It is critical to eliminate the virus from your system.  See the Warning below.

WARNING:  Possible cause for this problem is corruption due to a virus.  

To test:

  1. Edit TEST.TXT.
  2. In the text file TYPE "Hello RDP"
  3. File.
  4. Wait 30 seconds.
  5. TYPE TEST.TXT
  6. It should say "Hello RDP".
  7. If still ok, repeat step 5 every minute for 5 - 10 minutes.
  8. Eventually the file will either be blank or corrupted.
  9. Contact Network Administrator for removal of the virus.  

Note: The Klez Virus and variants has been reported to attack *.TXT files. 

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