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RDPWin Version 3 Updates

One of the major goals of RDP support is install product updates smoothly.  To help accomplish this goal, RDP now installs updates to RDPWin Version 3 for you.  The process is as follows:

  1. Choose your upgrade date carefully.  Your property's RDPWin is unavailable during the update process.  Therefore, it is extremely important that you select a date and time for the update when business is slow.
  2. Customers updating to RDPWin Version 3 for the first time need to review the V3 requirements.
  3. Create a Web Support Ticket and request the preferred update date/time.  RDP's Support Department will check the schedule to make sure we are completely available for you.
  4. RDP Support will confirm the installation date and time.  In some cases, an update to RDPWin Version 3 may also require an update to the IRMNet or CRM products.  If this is required, we will let you know.
  5. To start the installation, you must create a Web-X connection from your Data Server Server.  RDP Support will connect to this session, perform the RDPWin Version 3 update. Employees will then need to login to RDPWin Version 3 from their workstations to complete the update process.
  6. RDP Support will notify you when the update is complete.

Current RDPWin Version 3 Release

RDPWin Version

New Modules Available Related to RDPWin Version 3

Please be aware that there are powerful new modules available for RDPWin Version 3.  Use the following links to learn more:

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